TERMS & CONDITIONS

1. Introduction

These Terms & Conditions govern your use of the website www.thisismesneakers.ae (the “Website”) and
your purchases from it. By accessing or using the Website, or placing an order, you agree to these Terms. If you do not agree, do not use the Website or complete a purchase.

2. Definitions

• “We”, “us”, “our”: Refers to This Is Me Sneakers, based in Dubai Digital Park, Dubai Silicon Oasis, UAE.
• “You”, “the Customer”, “User”: Anyone accessing or using the Website, or placing an order.
• “Products”: Handcrafted, numbered, and customizable sneakers offered on the Website.

3. Ordering & Acceptance

When you place an order, you offer to purchase our Products in accordance with these Terms. A contract between you and us is formed only when we send an order confirmation email acknowledging acceptance of your order.

4. Custom & Handcrafted Products; Return Policy

As each pair is handcrafted, uniquely numbered, and customizable, all sales are final — we do not accept returns or refunds unless required by UAE consumer law.

5. Price & Payment

• Prices are in AED and include applicable VAT.
• Payment is due at the time of purchase via the payment methods presented at checkout.
• You must provide accurate payment and contact information.

6. Delivery & Shipping

We offer free express worldwide delivery. Delivery times may vary based on destination, and shipping delays beyond our control may occur. You are responsible for customs duties or import taxes, if applicable.

7. Use of the Website

You agree not to misuse the Website (e.g., introduce malware, spam, or infringe others’ rights). We reserve the right to suspend or terminate your access if you breach these Terms.

8. Privacy & Data Protection

Your use of personal data is governed by our Privacy Policy, which is incorporated by reference. Please review it to understand how we collect, use, and protect your information.

9. Changes to Terms

We may update these Terms at any time. Any changes will be posted on the Website, and your continued use or purchase constitutes acceptance of the updated Terms.

10. Limitation of Liability & Disclaimers

• Products are handcrafted and provided in immaculate condition. Customized items are non-returnable and non-refundable.
• We are not liable for indirect or consequential damages arising from your usage of the Website or Products, except as required by UAE law.

11. Governing Law

These Terms and any disputes arising hereunder are governed by the laws of the United Arab Emirates. Any necessary legal action shall be handled in the appropriate courts of Dubai.

12. Contact Information

If you have questions regarding these Terms, please contact us at:

• Email: [email protected]
• Phone: +971 55248 1084
• Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates

NEED HELP?

Contact us at [email protected] for questions related to terms and conditions..